Posts
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The Painter, the Palette and the Leaflet
What a box of watercolours taught me about knowing your customer, cultural differences and the details that make – or undermine – a premium brand. Today, I would like to regale you with a tale about watercolour paints, cultural differences, translations and the absolute necessity to know your customer. This story starts with the purchase…
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We Did Not Herd Cattle Together
A small research note on cold outreach. With data. And a French expression A few weeks ago, I posted a rant on LinkedIn about cold outreach emails: the kind that start with “Hi Isabelle,” as if we were old friends, go on for three paragraphs of self-congratulation, and end with an exclamation mark. The rant…
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From Productivity Pressure to Possibility: A CMO’s View on AI in Marketing
A personal view on how marketing leaders are navigating AI in marketing — balancing fear, productivity pressure, and the opportunity to create better, more human work.
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Why Marketing Budgets Feel Like Responsibility, Not Privilege
A personal reflection on what really lies beneath the surface of marketing budgets. A few weeks ago, I had the pleasure of hosting a webinar with Tom Mills, who is, in my view, one of LinkedIn’s more thoughtful voices on procurement. Our topic was the familiar friction that so often arises between procurement and marketing.…
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The Email at the Till
What a simple request for a digital receipt reveals about marketing, data, and consent I am not, by nature, a shopper. The word itself – with its implications of browsing without purpose and surrendering myself to the controlled chaos of retail – makes me slightly queasy. I am an introvert in the truest sense, and…